I know you’re short on time, so I’ve segmented the audio into different parts so you can enjoy the parts that are interesting to you. You can always hear and download the full audio too.
INTERVIEW HIGHLIGHTS
Sebastian shares his exact methods of how he creates this family culture in his business that has various benefits from happy, repeat customers ($$$) to personal satisfaction. {11:00 – 15:40 min} – Download
The Power of Feedback
Hear about how he captures his audience and entices them to keep coming back. {04:30 – 09:00 min} – Download
Finding Personal Satisfaction
Listen to how all this has allowed Sebastian to derive personal satisfaction from his business because we all know that having more money doesn’t necessarily mean more happiness. Ideally, we need both. {08:00 – 09:00 min} – Download
Facing Emotional Challenges
Sebastian talks about the emotional challenges a restaurateur faces and how he overcomes this. {19:30 – 24:00 min} – Download
Overcoming Employee Issues
Listen to how Sebastian steps into the mind of his employees to address employee turnover. {17:30 – 23:50 min} – Download
1. How to create a culture of employee retention {23:50 – 33:00 min} – Download
2. How to create an effective employee incentive program {27:00 – 33:00 min} – Download
